Question: Why am I not seeing email from my college email account?

I get a lot of questions every day and here is a one from today...

Q: My wife is an adjunct professor at several colleges. Since each has their own email address we either forward her mail from that account or use GMail to pull in email from those accounts. Suddenly, she isn't seeing any email from a particular account. Why is that?
A: I walked through this problem with my wife and discovered that the mail wasn't being forwarded from this particular account, rather it was being "pulled in" using GMail's Accounts feature that allows it so access POP mail account and merge the messages with her Gmail inbox.

The solution ended up being a password update in the Gmail settings. This particular college requires a password change each June. Sure enough, this is exactly when mail stopped flowing. She had not updated GMail with the new password, so it could not access those messages.

To help prevent this from occurring in the future, we have added a reminder to her calendar to not only change the college email password, but also to change this password in her GMail setting so mail will continue flowing.

Do you have a password that effects more than one service? Make notes for yourself so you don't break linkages when you change that password.

Do you have a question? Why not drop me a line? Use the Comments link above, send email to me@douglasewelch.com or call the voice mail line at 818-804-5049

Microsoft release Outlook.com email services to replace Hotmail

Today Microsoft released its new email service Outlook.com to replace its Hotmail brand. This new streamlined Metro interface design looks good and functions well so far. You can use your existing Microsoft account to log in and then choose an email alias (i.e. douglaswelch@outlook.com) for your new email address. Here are several articles that discuss Outlook.com... Goodbye, Hotmail; Hello, Outlook.com [REVIEW] Outlook Is a Completely New, Feature-Filled Webmail Service from Microsoft Go Get Your @Outlook Email Address Quick Before Someone Else Does I will post links to more articles and reviews as they appear.

Shared calendars are one part of an organized family

by Douglas E. Welch , techiq@welchwrite.com 206-338-5832 Reader/Listener Line As a parent with a school-age child, I often hear other parents bemoaning their disorganized existence. Along with the busy schedules of two working parents you might have art classes, karate classes, Little League, soccer and more. Add in more than one kid and organizing your life can quickly become a nightmare. This is exactly why one of my most important organizing devices is a shared calendar that reflects all the activities and events for everyone in the household...and I do mean everything. If someone -- is required to be somewhere -- at sometime, it goes into the calendar. If we are given a calendar that reflects all the events for a particular activity (say, Little League), all these events immediately go into the calendar, along with notations on whether we are providing the team snack, working in the snack bar, etc. Even events that occur anytime during the day, like family birthdays, and other rem...

Google Docs adds templates

I have started to move away from using Microsoft Office (Word, Excel, Powerpoint, etc) in favor of online tools like Google Docs . Even as a computer consultant, I find that I use probably less than 10% of the features in any of these projects. One feature I really like in Google Docs is the easy, online file sharing that also allows you to edit simultaneously with someone else. Today, Google Docs added some templates including business cards, brochures and more. At the moment, it looks like they are rolling out this feature over time, so you might not yet see the templates on your account. When available, you will find the templates under the New... menu item. From Open Loops ... Today, Google quietly rolled out a new feature for their Google Docs Applications: Templates! It's so new that it isn't even listed on the new features page at this time. When one opens their Google Docs account and chooses to start a new document, a new "From Template..." command is pre...

TechnologyIQ

Search This Blog