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Showing posts from July, 2010

Question: Why am I not seeing email from my college email account?

I get a lot of questions every day and here is a one from today... Q: My wife is an adjunct professor at several colleges. Since each has their own email address we either forward her mail from that account or use GMail to pull in email from those accounts. Suddenly, she isn't seeing any email from a particular account. Why is that? A: I walked through this problem with my wife and discovered that the mail wasn't being forwarded from this particular account, rather it was being "pulled in" using GMail's Accounts feature that allows it so access POP mail account and merge the messages with her Gmail inbox. The solution ended up being a password update in the Gmail settings. This particular college requires a password change each June. Sure enough, this is exactly when mail stopped flowing. She had not updated GMail with the new password, so it could not access those messages. To help prevent this from occurring in the future, we have added a reminder to her ca

Question: Alternating between 2 computers using a DSL modem

I get a lot of questions every day and here is a one from today... Q: I sometimes switch between my desktop PC and my laptop using my DSL modem. When I connect a different computer directly to my DSL modem, it can't seem to access the Internet. Why is that? A: Since DSL modems talk directly to your computer, unlike a router which is designed to share a DSL connection, you need to reset the modem each time you connect it to a new computer. This allows the modem to set itself up properly and assign an appropriate IP address to the new computer. You can reset the DSL modem by removing the power for a few seconds and then plugging it back in. If the DSL modem has a power switch, you can toggle that, as well, to reset the modem. Do you have a question? Why not drop me a line? Use the Comments link above, send email to me@douglasewelch.com or call the voice mail line at 818-804-5049

Linksys Router Users: Change Your Password

It doesn't require that you panic over anything, but the Linksys exploit below could potentially effect your router if it still has the default password set to admin. Again, this ONLY effects certain Linksys/Cisco routers with default password. You can disregard this email if you have a 2WIRE/DLink/other router. Typically, when I set up a router, this is one item I change, but sometimes over the course of the years, it gets reset back to its default settings. If you have a Linksys router, like the one above (or one of the slimline black units) let's connect up and make sure password has been changed. You can test this yourself by opening your web browser (Internet Explorer, Safari, Firefox) and performing the following: 1. In the address bar at the top of the screen, where you would normally type something like http://cnn.com, type 192.168.1.1 (RETURN)  (meaning hit the return or enter key) 2. You should see a box asking you to log in 3. Leave the username field

Questions I answered recently...Moving Wordpress posts between blogs

I get a lot of questions every day and here is a selection from the last few days... Q: How do I move posts from one Wordpress blog to another? A: Under the Tools menu in your Wordpress dashboard are Import and Export commands that let you push content out of one blog and then pull it into another. Do you have a question? Why not drop me a line? Use the Comments link above, send email to me@douglasewelch.com or call the voice mail line at 818-804-5049

Questions I answered recently...June 20, 2010

I get a lot of questions every day and here is a selection from the last few days... Q: Windows 7 user receives error " Warning! The registry settings used by the iTunes drivers for importing and burning CDs and DVDs are missing. This can happen as a result of installing other CD burning software. Please reinstall iTunes. " A: This Apple Tech Note lays out the procedure to resolve the issue - iTunes for Windows Vista or Windows 7: Troubleshooting CD issues caused by device filters Do you have a question? Why not drop me a line? Use the Comments link above, send email to me@douglasewelch.com or call the voice mail line at 818-804-5049